Our Services

We will do our best to provide quality service to our customers.

Pre-sales communication

Our professional sales will provide one-on-one service, communicate all the details with you, and provide the best solution.

Program formulation

Our engineers will give you the best equipment plan according to your production needs and budget to improve your production efficiency.

Packing and shipping

We will provide strong packaging for the equipment before delivery, and provide the best transportation plan to minimize transportation damage.

Después de-servicio de venta

We provide global after-sales service to guide customers in the use and maintenance of machinery and equipment.

After-sales case in 2022

Chinese engineers go to Saudi Arabia for customer service
Manufacturing Support

Installation & Commissioning

Please communicate with our sales team for specific after-sales needs

Anyone who buys a Hycules machine can enjoy the installation service anytime after receiving the machine. Our engineers have rich experience in foreign customer service and have served many countries.

Debugging is also a very important part of after-sales service. Our experienced technicians are fully staffed to facilitate the commissioning process. They will help customers set relevant parameters into the controller system according to the product size.
After that, our technicians will try out the machines until the final product is finished. Our engineers will make sure that the machine runs well and all settings are done in the right way.

Regarding the cost, the customer only bears the air ticket and accommodation for each engineer. Salary will be negotiated before the engineer leaves China.

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